Returns & Exchanges

We want you to love your Moroccanoil experience, which is why we offer a 30-day return policy for products purchased directly from our official website. If you are not completely satisfied with your purchase, you may return the unused portion for a full refund of the purchase price.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and zip code to start the process.

2

Prepare the Package

Securely pack the items in their original packaging and include the printed return authorization form inside the box.

3

Attach Shipping Label

Affix the prepaid shipping label provided through the portal to the outside of your package.

4

Receive Your Refund

Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing